At Giberode Forum, we strive to provide a seamless experience for our users. Please carefully review our Refund and Cancellation Policy to understand your rights and the process for cancellations and refunds.
1. Registration Fees and Subscriptions
- If applicable, fees may be charged for certain services or memberships offered on Giberode Forum. These fees will be clearly communicated at the time of registration or subscription.
2. Cancellation of Services
By the User: If you wish to cancel your membership or participation in a paid service, you may do so by contacting us via email or phone before the renewal date or service commencement. Cancellations must be made at least [X] days before the service starts or the next billing cycle to avoid being charged for the next term.
By Giberode Forum: We reserve the right to cancel or suspend access to the forum or services at our discretion, in case of violation of our Terms and Conditions or any illegal activity. In such cases, no refund will be provided.
3. Refund Policy
Eligibility for Refund: Refunds will be considered on a case-by-case basis, subject to the following:
- If a user experiences an issue that prevents them from accessing a paid service or content for which they’ve already paid, we may issue a full or partial refund after reviewing the issue.
- If the service was not provided as promised or in accordance with the description, a refund request may be considered.
Request Process: To request a refund, users must submit a written request via email to giberode@gmail.com or contact us at +91 850 853 5555. The request must include the following:
- Proof of payment (receipt or transaction ID).
- A detailed explanation of the reason for the refund request.
Refund Processing Time: Once a refund request is approved, the processing time for refunds is generally [X] business days. Refunds will be issued using the same method as the original payment unless otherwise agreed upon.
4. Non-Refundable Services
- Certain services may not be eligible for a refund, including:
- Services rendered or content delivered in full.
- Fees for registrations that have already been processed or completed.
- Any non-refundable fees as stated during the registration process.
5. No Refund on Account Termination for Policy Violations
- Refunds will not be issued if a user’s account is terminated due to violations of our Terms and Conditions or for engaging in prohibited conduct.
6. Modifications to the Policy
- We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be communicated through updates on the forum, and users will be notified accordingly.
7. Contact Us
- If you have any questions or concerns regarding cancellations, refunds, or the policy itself, please feel free to contact us at:
- Phone: +91 850 853 5555
- Email: giberode@gmail.com